Evolva ERP
Legal

Terms & Conditions

Last updated: 14 November 2026

These Terms & Conditions ("Terms") govern your use of the Evolva ERP website and software (the "Service") provided by Evolva Solutions ("we", "us", "our"). By creating an account or using the Service you agree to these Terms. If you use the Service for a business, you confirm you are authorised to accept these Terms on its behalf.

1. Your account

  • You must give accurate information when you sign up and keep it up to date.
  • You are responsible for everything done under your account and your team members' accounts, and for keeping passwords confidential.
  • Tell us immediately if you suspect unauthorised use of your account.

2. Plans, fees & payment

  • Paid plans are billed in advance, monthly or yearly, at the prices shown on our pricing page. GST is charged in addition.
  • Plans renew automatically unless you cancel before the renewal date.
  • We may change prices with at least 30 days' notice. New prices apply from your next billing period.
  • If a payment fails, we may limit your account until it is paid. Your data is not deleted because of a late payment within the retention period.
  • Refunds are covered by our Refund & Cancellation Policy.

3. Acceptable use

You agree not to:

  • Use the Service for anything unlawful, including issuing false or fraudulent invoices or evading tax.
  • Send spam, bulk or unsolicited messages through the WhatsApp integration, or message people who have not dealt with your business.
  • Try to access other users' data, break or overload the Service, or reverse-engineer it.
  • Resell or rent the Service without our written permission.

We may suspend accounts that break these rules.

4. Your data

You own the data you put into the Service. You give us permission to store and process it only to provide the Service to you, as described in our Privacy Policy. You can export your data at any time.

5. Your responsibility for tax and accounts

The Service helps you calculate GST and prepare documents, reports and Tally exports, but you remain responsible for the accuracy of the information you enter, for your tax filings and for complying with GST and other laws. Please have your accountant review your returns. The Service is not a substitute for professional tax or legal advice.

6. Third-party services

Some features rely on third parties, such as WhatsApp (Meta Platforms), payment gateways and cloud providers. Their terms apply to your use of them. WhatsApp messaging uses a linked-device connection that is not an official WhatsApp Business API; WhatsApp may restrict numbers that send unwanted messages, and we are not responsible for such restrictions.

7. Availability & changes

We work to keep the Service available at all times but do not guarantee it will be uninterrupted or error-free. We may carry out maintenance, and we may add, change or remove features. If we remove a major feature of your paid plan, we will tell you in advance.

8. Intellectual property

The Service, its software, design and content belong to Evolva Solutions. These Terms give you a limited, non-exclusive, non-transferable right to use the Service during your subscription.

9. Limitation of liability

To the extent allowed by law, the Service is provided "as is". We are not liable for indirect or consequential losses such as lost profits, lost data or business interruption. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

10. Indemnity

You agree to compensate us for claims arising from your misuse of the Service, your breach of these Terms or the content you send through it.

11. Termination

You may cancel at any time from your account or by contacting us. We may suspend or end your account if you seriously or repeatedly breach these Terms. After termination you will have 30 days to export your data, after which it may be deleted.

12. Governing law

These Terms are governed by the laws of India. Courts at Ahmedabad, Gujarat will have exclusive jurisdiction over any dispute.

13. Changes to these Terms

We may update these Terms. We will post the new version here and notify you of important changes. Continuing to use the Service after changes take effect means you accept them.

14. Contact

Evolva Solutions
Email: support@evolvasolutions.com
Address: Satyamev Elite, 1010, Sardar Patel Ring Rd, nr. Vakil Saheb Bridge, South Bopal, Bopal, Ahmedabad, Gujarat 380058